Shipping policy
Shipping Policy
Higher Vibrations Botanica of Wellness
Thank you for shopping with Higher Vibrations Botanica of Wellness. Each order is prepared with care and intention. Please review our shipping policy below.
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Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Because many of our products are handmade and prepared fresh, processing times may vary during high-volume periods.
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Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your order and location.
Estimated delivery times:
- Standard Shipping: 2–5 business days after shipment
- Priority Shipping: 1–3 business days after shipment
Please note that delivery times are estimates and may be affected by carrier delays.
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Shipping Carriers
We primarily ship through major carriers such as United States Postal Service (USPS) and other trusted providers.
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Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
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Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the package.
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Lost, Stolen, or Delayed Packages
Higher Vibrations Botanica of Wellness is not responsible for:
- Packages marked as “delivered” by the carrier
- Lost or stolen packages
- Delays caused by the shipping carrier
If you experience an issue, please contact the carrier directly with your tracking number.
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Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery at [your email here] with:
- Your order number
- Photos of the damaged item(s) and packaging
We will review your request and provide a replacement or store credit if approved.
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Local Pickup (If Applicable)
Local pickup may be available at our store location in Newnan, GA.
You will be notified when your order is ready for pickup.
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High-Volume Notice
Due to the handcrafted nature of our products and high demand, occasional delays may occur. We appreciate your patience and support.
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Contact Us
For any shipping questions, please contact:
Highervibrationsbotanica@gmail.com
Higher Vibrations Botanica of Wellness
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Thank you for supporting our small, family-owned business.